Returns

If you aren’t 100% satisfied with your purchase, we encourage you to let us know so we can fix the problem! 

Just e-mail Chuck at smokinbonesnc@gmail.com so we can make it right. If your product arrived in less than perfect condition, we will ship a replacement out to you immediately, and, of course, the shipping cost is on us!

Refund/Return Procedure:

Just snap a picture of the item(s) you are returning, attach it in an e-mail to smokinbonesnc@gmail.com, and let us know its on the way back to us. 

Upon receiving your return, we will remit a refund in the manner in which you paid within 1 business day.

All returns should be mailed to our warehouse at the address below:

Smokin Bones BBQ Rubs
C/O Returns Dept.
1864 Greene Haynes Rd.
Kinston, NC 28504

If you have any questions at all regarding our return and refund policy or process, let us know by e-mailing smokinbonesnc@gmail.com 

Thanks!  We really appreciate your business!